Privacy & Cookies Policy

Introduction

This policy covers The Canvas Art Gallery’s use of your personal information collected when you use canvasart.co.uk. The policy also gives you information about cookies; the use of cookies by The Canvas Art Gallery and third parties’; and how you may reject such cookies.

From time to time, you will be asked to submit personal information about yourself (e.g. name and email address) in order to receive or use services on our website. Such services include newsletters, competitions and ‘The Canvas Art Gallery’ Membership (customer database).

By entering your details in the fields requested, you enable ‘The Canvas Art Gallery ‘and its service providers to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information The Canvas Art Gallery will act in accordance with current legislation and aim to meet current Internet best practice. We will never sell your information to anyone.

Visitor Information

During the course of any visit to The Canvas Art Gallery website, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether the computer (and probably its user) has visited the website before. On a repeat visit it’s possible to check and find the cookie left there on the previous visit.

Information supplied by cookies can help us to provide you with a better online user experience and assist us to analyse the profile of our visitors.

Use and storage of your personal information

When you supply any personal information to The Canvas Art Gallery we have legal obligations towards you in the way we use the data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and let you know if we want to pass the information on to anyone else.

In general, any information you provide to us will only be used within The Canvas Art Gallery and by our agents and service providers. Your information will be disclosed where we are obliged or permitted by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to The Canvas Art Gallery website or otherwise engage in any disruptive behaviour which affects the website or the business, The Canvas Art Gallery can use whatever information about you is available to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, in the case of The Canvas Art Gallery membership (customer database) you no longer wish to continue your registration as a ’The Canvas Art Gallery’ member. For safety reasons, however, ‘The Canvas Art Gallery’ may store messaging transcript data (including message content, member names, times and dates) arising from the use of ‘The Canvas Art Gallery’ website for a period of six months. Where personal information is held for people who are not yet registered but have taken part in other The Canvas Art Gallery services (e.g. competitions), that information will be held as long as is necessary to ensure that the service is run smoothly. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Payment Details

We do not store customer payment card details, we only receive confirmation of payment from Paypal. When your order is placed at our website, customer invoice/delivery details are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any website.

Access to your personal information

You have the right to request a copy of the personal information The Canvas Art Gallery holds about you and to have any inaccuracies corrected.

Users 16 and under

If you are aged 16 or under, please get your parent/guardian’s permission before you provide personal information to The Canvas Art Gallery’s website. Users without this consent are not allowed to provide us with personal information.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don’t wish to enable cookies, you can still browse the site and use it for research purposes.

Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.

Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies – what they are and how to manage them.

Learn how to remove cookies set on your device.

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website