81 East High Street, Forfar DD8 2EQ

Shop Opening Times

Mon
Tues
Wed
Thur
Fri
Sat
Sun

9.30 am – 5.00 pm
9.30 am – 5.00 pm
9.30 am – 5.00 pm
9.30 am – 5.00 pm
9.30 am – 5.00 pm
9.30 am – 4.30 pm
Closed

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges only cover costs and are intended to offer our customer best value.
OVERSEAS ORDERS – email or call 01307 465715 before ordering for postage rates to your chosen location.

Which payment methods are accepted in the Online Shop?

We accept payment via Stripe online or by debit/credit card over the telephone.

How long will delivery take?

When orders are received before 12pm on a normal working day we will endeavour to send it out the same day, orders received after 12pm will be sent the next working day. Where an item is shown as ‘out of stock‘, please contact us for information about the likely timescale in which we can complete your order.
When your order has been dispatched we will send you an estimated delivery time and give tracking details if provided.

How secure is shopping in the Online Shop? Is my data protected?

SSL is used to securely encrypt communication between you and our website, so it keeps your details secure from hackers. You can be assured that our site is securely protected – have a look at the green icon in the browser bar – we won’t let your details get into the wrong hands.

What exactly happens after ordering?

When ordering from us please complete all sections of our online forms and provide as much information as possible, this will help ensure we can provide you with an efficient service.

You will receive instant confirmation of your order which indicates your order has been received. It does not indicate that a contract exists between us.  We will intimate acceptance of your order by email and when you receive this email, a contract will exist between us.  The availability of items offered for sale on our website and the prices, are subject to change.  Our specific confirmation of your order will confirm both the availability of the item, its price and the cost of postage and packaging.

Do I receive an invoice for my order?

If you require an invoice please send us an email with your name and order number and we will be happy to send one to you.

Send us an email

Telephone

+44 (0)1307 465715